Privacy Statement

Tully's respects our customers' right to privacy online. We keep detailed customer information confidential, except as noted below. Please read the following privacy policy to understand how your personal information will be used and treated as you make use of our online offerings. Please note that this policy might change from time to time, so you should check back here periodically.


Tully's will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to client information databases, communicating this policy statement to all of Tully's employees, and establishing and enforcing penalties for violating this statement.

Tully's will not sell, rent, or give away our customers' personal information to other companies for them to use in selling others' products or services. We do, however, sometimes contract with other companies to market or advertise products or services. If you would like to make sure that we do not share your email address or other customer information with any third parties, just send an email message to and please type "no third parties" in the subject line of your email.

We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we may seek customer comments on our products and services. These comments allow us to determine which products and services our customers should be made aware of based on their specific needs.

We may communicate with our customers via e-mail or other online delivery devices only if the customer agrees to receive those communications. Customers, who believe they are receiving our communications in error or no longer want to receive them, should inform us and we will promptly remove those clients' names from our mailing lists.


Personal information is collected, by specifically requesting it from you. Generally this occurs when you register at the site, request a service, place an order, or enter an online contest or sweepstakes. We will sometimes ask customers for personal information such as your name, address, e-mail address, occupation, hobbies and other details. Providing us your information will simply help us offer products and services that we think you'd like to hear about. When you choose to give personal information to us over the Internet that our business partners or we may request, we will endeavor to inform you how we will use the information.


The Tully’s Web sites uses "cookies" to help provide a more robust shopping experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.All cookies created by Tully’s are session cookies, meaning they contain no personal information and are deleted from your computer when you close your Web browser.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to complete your order on this Web site. If this occurs, please call Customer Care at 1-800-96-TULLY and speak to a sales representative to complete your order.


We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions. We believe SSL to be a very safe encryption method, but we are always looking for even more secure encryption methods to safeguard information sent online. You can tell you are using the Secure Socket Layer encryption when a gold or blue padlock appears in the corner of your Netscape or Microsoft browser. In the extremely unlikely event that we ever do suspect a customer's credit card number has been intercepted, we will immediately notify the customer. If you're not comfortable sending your credit card information online, please call 1-800-96-TULLY and speak to a sales representative.

By using this site, you signify your agreement to the Privacy Policy.